Responsibilities:

• Answer and respond to inbound bilingual (English/Spanish) imaging patient calls
• Ensure patient records are accurate and up-to-date
• Document patient calls and follow up on inquiries
• Identify and escalate issues to supervisors when necessary
• Transfer calls to appropriate departments as needed

Requirements:

• Available to work on-site
• Advanced English Level (Mandatory)
• Excellent computer and customer service skills
• Call Center Experience Preferred
• This is your chance to join a dynamic team and elevate patient experiences.