CCD University
Grow Your Career with CCD University
Through this program, you’ll have access to courses that support career development and open the door to new opportunities within the company.
Here are some of the career paths you could grow into!
Leadership Path
For people who enjoy supporting others and helping teams succeed, we have the Leadership Path which prepares you to grow into a Supervisor role.
In this position, you guide specialists, support their development, and help ensure team goals are met while building skills like communication, coaching, decision-making, and team leadership.
Performance & Quality Path
If you have an eye – or ear – for detail the Performance & Quality Path can lead you to a Performance Excellence Analyst role. In this position, you evaluate service quality, identify opportunities for improvement, and support teams in delivering excellent customer experiences while developing analytical thinking and communication skills.
Training & Development Path
For people who enjoy sharing knowledge and helping others grow, we offer the Training & Development Path, which prepares you for a Trainer role. In this position, you support onboarding, facilitate learning sessions, and help team members build the skills they need to succeed.
See Our Success Stories
Values we Believe In
1 + 1 = 3
It symbolizes synergy and innovation, where the sum is greater than its parts; it also conveys the fusion of cutting-edge technology and collaborative teamwork to create something extraordinary.
Making CCD yours
Own it and take initiative, being proactive rather than reactive and actively identifying areas for improvement or tasks that need attention, and then taking decisive action without waiting to be told what to do.
Continuous improvement
Constantly learning and driving creative ideas to embrace development and bring best practices to our organization.
Service is our DNA
Demonstrating genuine empathy and a desire to make life easy and better for our team or our customers.
Doing what’s right
Ethical behavior is doing the right thing even when no one else is watching.
We grow at every step
At CCD we support personal and professional growth through internal coaching and free courses at CCD University. Our continuous expansion and stability have made us one of the fastest-growing companies in the Dominican Republic! That’s why we’ve taken advantage of this rapid expansion to turn it into managerial opportunities at all levels of CCD.
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FAQs
By being an active CCD employee, you are automatically able to register for any of the available courses.
By clicking on Register Now when courses are available.
The courses will be delivered during off shift schedules, you are welcome to register for as many courses as you would like.
Absolutely. Please provide us with your feedback and ideas by sending an email to ccduniversity@ccd.com.do.
The course duration will vary based on the content and level of specialization however, the approximate course duration will be between 1 to 6 hours.
When applying for a vacancy you will be evaluated on the skills and requirements for the position you are applying for. Therefore, having completed QA, Supervisor and overall Leadership roles courses will grant you the necessary basic knowledge to get you started.