As a Scheduling Support Specialist, you will handle inbound patient calls and chats and assist with scheduling, medication refills, and doctor referrals for urology patients.
Responsibilities:
Schedule appointments and procedures for urology patients
Assist patients with medication refills and doctor referrals
Follow up with patients regarding upcoming appointments
Maintain accurate and up-to-date patient records
Handle billing inquiries and process payments
Escalate complex issues to appropriate departments
Requirements:
Available to work on-site
Advanced English Level (Mandatory)
Excellent computer and customer service skills
Call Center Experience Preferred
This is your chance to join a dynamic team and elevate patient experiences.
Benefits:
Up To $300 DOP P/H
Weekends OFF
Free Lunch during training
Access to professional training opportunities to further your career with CCD University!
Weekly On-Site Engagement Activities to Ease Stress