Santiago de los Caballeros, Mayo, 2025 — Como parte de su compromiso con el desarrollo social y educativo del país, CCD Health realizó una significativa donación a la Fundación Red de Misericordia, organización que por más de 14 años ha brindado apoyo integral a niños, niñas y adolescentes en situación de vulnerabilidad. La entrega incluyó […]
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5 Cursos Gratis Para Mejorar tus Habilidades Si Trabajas en un Call Center
5 Cursos Gratis Para Mejorar tus Habilidades Si Trabajas en un Call Center Curso de Atención al Cliente – Edutin Academy Curso de Comunicación Efectiva – Edutin Academy Curso de Atención Telefónica – Edutin Academy Curso de Supervisor de Call Center – Apoia Curso de Inglés para Trabajar en Call Center – ABA English Trabajar […]
How to Make Your Resume Stand Out in a Competitive Job Market
One job opening can attract hundreds of applicants, so your resume is often your first (and only) chance to make an impression. It’s no longer enough to just list your experiences and skills—you need to strategically craft your resume to grab the hiring manager’s attention within seconds. Whether you’re entering the workforce, switching careers, or […]
CCD Run Santo Domingo: Una mañana de energía y bienestar
Santo Domingo, 17 de marzo de 2025 – El pasado sábado, 15 de marzo, se llevó a cabo con éxito el esperado evento deportivo CCD Run Santo Domingo, en el Parque Mirador Sur, donde más de 250 participantes de todas las edades se reunieron para disfrutar de una mañana llena de energía, deporte y bienestar. […]
The Contact Center Industry in the Dominican Republic: Economic Impact and Opportunities
Lilliam McCann – Sr. VP of Operations and IT Services at CCD Health, gave a presentation on October 29th highlighting the potential and opportunities within the industry. In the Dominican Republic, contact centers are a thriving industry that has overcome various myths and misunderstandings in public opinion. Contrary to what many think, this industry is […]
CCD Health Run STI 2024: A Celebration of Community, Health and Solidarity in Santiago
On November 9th, CCD Health transformed Santiago’s Central Park into a vibrant celebration of wellness and community spirit with their inaugural CCD Run STI 2024. Over 180 runners and walkers came together, demonstrating that fitness is not just about individual achievement, but about collective energy and support. A Morning of Energy and Athletic Spirit From […]
Mastering the Interview: 10 Common Questions for Call Center Agent Position at CCD
Securing a call center agent job can be a stepping stone toward a rewarding customer service and communication career. As call centers play a pivotal role in various industries, employers are increasingly seeking candidates who possess excellent Spanish and English communication skills and can handle challenging situations with finesse.
Landing your First Job: the complete guide (+ free resume template)
Finding your first job can be overwhelming, especially in a competitive job market. However, with the right approach and preparation, you can significantly increase your chances of success. This comprehensive guide will walk you through the essential steps to land your first job successfully.
How to survive a call center job
Working in a call center can be a challenging experience.
10 practical tips to improve your English fluency
When it comes to mastering a language as widely spoken as English, there’s no shortage of challenges and opportunities. Whether you’re a non-native speaker aiming to enhance your fluency or a fluent one looking to refine your language skills, this blog post is your ultimate guide.