To be an excellent customer service representative, you must possess unique soft skills that enable you to connect with customers and provide exceptional support. In this article, we will explore the seven soft skills that’ll make you an excellent customer service rep and how these skills can elevate your performance in this vital role.
Providing exceptional customer service is essential for any business. However, dealing with demanding customers requires specific skills and strategies. In this post, we’ll explore five types of challenging customers and provide actionable tips to handle each situation effectively. Whether in healthcare, retail, hospitality, or any customer-facing industry, these insights will empower you to turn challenging […]
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El pasado sábado 31 de agosto se llevó acabo el primer torneo de videojuegos de CCD que atrajo a más de 50 entusiastas de los videojuegos a Plaza Internacional en Santiago de los Caballeros, que dieron lugar a emocionantes competiciones en Super Smash Ultimate y Mario Kart.
Santo Domingo—Last Saturday, September 28, CCD Wellness Day 2024 brought over 60 wellness enthusiasts to CCD Health’s HQs at Sambil Mall in Santo Domingo for a day filled with energy, learning, and fun, highlighting the importance of holistic health in daily life.
